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Not Able To Query While Doing Copy Line Items in Function > Line Items (Doc ID 1991443.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Siebel eConfigurator - Version 8.1.1.11.10 [IP2013] and later
Information in this document applies to any platform.

Symptoms

It is observed that Query button is not working while copying line Items from same quote and/or different quote when user click "Copy Line Items" in TNT SHM Copy Line Items Popup Applet. 

Ssteps to reproduce the same:

1. Login to Application.
2. Navigate to Quote > Functions>Line Items view.
3. Click button named "Copy Line Item" to open the popup applet named "TNT SHM Copy Line Items Popup Applet".
4. Click "Query Same Quote" button to see all the function line items from the same quote.
5. Now click the button titled "Query".
6. See all the fields, Function Name,Function Type, Function Date etc. are ReadOnly and Go, Cancel button are also not enabled. As a result users are able to do query.


Cause

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In this Document
Symptoms
Cause
Solution
References


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