My Oracle Support Banner

Not Able To Query While Doing Copy Line Items In Function > Line Items (Doc ID 1991443.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel eConfigurator - Version 8.1.1.11.10 [IP2013] and later
Information in this document applies to any platform.

Symptoms

It is observed that Query button is not working while copying line Items from same quote and/or different quote when user click "Copy Line Items" in TNT SHM Copy Line Items Popup Applet. 

Steps to reproduce:

1. Login to Application.
2. Navigate to Quote > Functions>Line Items view.
3. Click button named "Copy Line Item" to open the popup applet named "TNT SHM Copy Line Items Popup Applet".
4. Click "Query Same Quote" button to see all the function line items from the same quote.
5. Now click the button titled "Query".
6. See all the fields, Function Name,Function Type, Function Date etc. are ReadOnly and Go, Cancel button are also not enabled. As a result users are able to do query.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.