Not Able To Query While Doing Copy Line Items In Function > Line Items
(Doc ID 1991443.1)
Last updated on NOVEMBER 22, 2019
Applies to:
Siebel eConfigurator - Version 8.1.1.11.10 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
It is observed that Query button is not working while copying line Items from same quote and/or different quote when user click "Copy Line Items" in TNT SHM Copy Line Items Popup Applet.
Steps to reproduce:
1. Login to Application.
2. Navigate to Quote > Functions>Line Items view.
3. Click button named "Copy Line Item" to open the popup applet named "TNT SHM Copy Line Items Popup Applet".
4. Click "Query Same Quote" button to see all the function line items from the same quote.
5. Now click the button titled "Query".
6. See all the fields, Function Name,Function Type, Function Date etc. are ReadOnly and Go, Cancel button are also not enabled. As a result users are able to do query.
Changes
Cause
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In this Document
Symptoms |
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Cause |
Solution |
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