My Oracle Support Banner

OPENUI:Pick Applet Is Not opening In 8.1.1.14 when No Records are Displayed (Doc ID 1991715.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14 [IP2014] version, Configuration - General

ACTUAL BEHAVIOR
---------------
In 8.1.1.14 pick applet control mapped in the header part of a list applet does not work.
Same used to work in 8.1.1.9.

EXPECTED BEHAVIOR
-----------------------
Pick applet should be displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Map in the header part of a list applet a pick applet control based on a calculated field.
2. Click on pick applet icon
3. Nothing happens when there is not records displayed on list applet, when there are records pick applet open as expected



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use functionality which used to work in previous version.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.