My Oracle Support Banner

Siebel Clone Utility Is Exiting With Error 3023557 (Doc ID 1991913.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.10 [23021] version, System Admin



When executing the Siebel clone utility the following error occurs:


ERROR
-----------------------
Feb 27, 2015 4:39:18 PM com.oracle.siebel.cloneconfig.model.services.config.EnterpriseConfigSvc exportEntConfig
INFO:
Exporting Enterprise Configuration to /u01/siebel/ses/ent.dmp

Feb 27, 2015 4:39:18 PM com.oracle.siebel.cloneconfig.model.services.common.UtilitiesSvc runProgram
INFO: Executing Command: /bin/csh -c source /u01/siebel/ses/gtwysrvr/siebenv.csh&&/u01/siebel/ses/gtwysrvr/bin/srvrcfg /clone /g localhost:2320 /u SADMIN /p ********* /e SIEBENT /v enterprise /t exp /f /u01/siebel/ses/ent.dmp
Feb 27, 2015 4:39:18 PM com.oracle.siebel.cloneconfig.model.services.common.UtilitiesSvc runProgram
INFO: Program exited with error 3023557, please look at the log file for details.


srvrcfg /clone

Basic Flags:
 /clone                  the flag of clone utility, required
 /g <hostname>[:port]    gateway server address and port number, required
 /u <username>      gateway server login username, required
 /p <password>           gateway server login password, required
                           prompt if empty value is given
 /t <exp|imp>            operation type, required
 /v <enterpirse|server>  operation level, required
 /e <enterprise>         enterprise name, required
 /s <server>             server name, required in enterprise level
 /f <dumpfile>           the dump file to write or read, required
 /r <root dir>           root path of siebel home, required in import mode
 
Optional Flags:
 /o <outputfile>         Message output filename, default print to console
 /q                      Quite mode, no Message output to console
 /w <overwritefile>      Overwritefile pathname, format: /w file1[,file2 ...]
 /hostname <host name>   host name of server to import, default is local hostname
 /scbport <port number>  SCBroker port number of server to import, default same as the value in dumpfile
 /x <win|unix>           Force export the server in windows or unix style, for development only
 /noreplace              Donot replace special parameters during export, for development only
 /?                      Show help message
 
example: (Delta Clone usage is exactly same as full clone, because current customer expected behavior of delta clone is same as do full clone again)
 To export an enterprise:
   srvrcfg /clone /g gtwysrvr:port /u username /p password /t exp /v enterprise /e ENTR /f C:??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????fgdump_ENTR_SRVR.dmp
   
 To import an enterprise:
   srvrcfg /clone /g gtwysrvr:port /u username /p password /t imp /v enterprise /e ENTR_Cloned /f C:????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????fgdump_ENTR_SRVR.dmp /r sblrootpath
   


Enterprise name(/e) must be specified
Feb 27, 2015 4:39:18 PM com.oracle.siebel.cloneconfig.model.services.common.UtilitiesSvc runProgram
INFO: Config Util Exit Value: 1
Feb 27, 2015 4:39:18 PM com.oracle.siebel.cloneconfig.model.services.config.EnterpriseConfigSvc exportEntConfig
INFO: Error Exporting Enterprise Configuration. Check Log file for details.


STEPS
-----------------------

The issue can be reproduced at will with the following steps:
1) Change sadmin password to sadmin# at siebel enterprise level and at 
Database 

2) Set User/Password parameters to connect into gateway in 
unixsource_ses.properties to sadmin/sadmin#, see below: 

#Username to connect to Gateway Server on Source Machine 

Username=sadmin 

#Password to connect to Gateway Server on Source Machine 

Password=sadmin# 

3) run the clone utility. See the command below 
 ./clone.sh -p unixsource_ses.properties -invPtrLoc /u01/siebel/ses/oraInst.loc 
-verbose


 

Note: The issue was not reproduced at Windows platform

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.