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OPENUI - EXECUTEQUERY (OR GO) BUTTON CAN BE CLICKED MULTIPLE TIMES (Doc ID 1992860.1)

Last updated on APRIL 01, 2019

Applies to:

Siebel CRM - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

The ExecuteQuery or Query/Go button can be clicked multiple times, this leads to the following unexpected behaviors:

- multiple tasks are spawned using the same SRN
- SWEC is not properly incremented leading to the following error in the SWSE log:

ProcessPluginRequest ProcessPluginRequestError 1 0000000455090078:0 2015-03-18 17:03:54 6426: [SWSE] Error Message 0 : error 7668532 : The request id is invalid or out-of-sequence

- Number of available OM threads can get depleted
- OM can crash due to lack of memory
- User receives "The server you are trying to access is either busy or experiencing difficulties..." error, session gets timed out.
- User is kicked off the application and need to relogin

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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