Product Type Electronic Voucher Is Not Available (Doc ID 1993408.1)

Last updated on DECEMBER 09, 2015

Applies to:

Siebel Loyalty Engine - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

We are following the steps in Siebel Loyalty Administration Guide Siebel Innovation Pack 2014 (Page 93)

1. Navigate to the Administration - Product screen.
2. Create a new Product record, and complete the necessary fields.
    In the Type field, select Electronic Voucher.

However, in Type field, there is no such value 'Electronic Voucher' to select.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms