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Inbound Web Service with Chunked Request - Fatal Error in XML Parser at line 25, column 162709: An exception occurred! Type:UTFDataFormatException (Doc ID 1993882.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Siebel CRM - Version 8.1.1.11.7 [IP2013] and later
Information in this document applies to any platform.

Symptoms

SIEBEL VERSION:
Siebel version : 8.1.1.11.7
Database version :
OS version : Linux RHE 6

ISSUE STATEMENT:
An inbound web service, handling large attachment data results in an error :-

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
 <SOAP-ENV:Body>
  <SOAP-ENV:Fault>
   <faultcode>SOAP-ENV:Client</faultcode><faultstring>Supplied input is not well formed or does not contain the expected data.(SBL-EAI-00137)</faultstring>
   <detail>
    <siebelf:siebdetail xmlns:siebelf="http://www.siebel.com/ws/fault">
     <siebelf:logfilename>EAIObjMgr_enu_0021_22020121.log</siebelf:logfilename>
     <siebelf:errorstack>
      <siebelf:error><siebelf:errorcode>SBL-EAI-00137</siebelf:errorcode>
      <siebelf:errorsymbol>IDS_EAI_WS_BAD_XML_DOCUMENT</siebelf:errorsymbol>
      <siebelf:errormsg>Supplied input is not well formed or does not contain the expected data.(SBL-EAI-00137)</siebelf:errormsg></siebelf:error>
      <siebelf:error>
       <siebelf:errorcode>SBL-EAI-00247</siebelf:errorcode>
       <siebelf:errorsymbol>IDS_XMLCNV_ERR_FTLPARSE</siebelf:errorsymbol>
       <siebelf:errormsg>Fatal Error in XML Parser at line 25, column 162709: An exception occurred! Type:UTFDataFormatException, Message:invalid byte 1 (�) of a 1-byte sequence.(SBL-EAI-00247)</siebelf:errormsg>
      </siebelf:error>
     </siebelf:errorstack>
    </siebelf:siebdetail>
   </detail>
  </SOAP-ENV:Fault>
 </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

  

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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