Siebel CTI And Hotelling With Virtual Desktop Infrastructure ( VDI ) (Doc ID 1994107.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CTI - Version 8.2.2 SIA[22320] and later
Siebel Communications - Version 8.1.1.11.11 [IP2013] to 8.1.1.11.11 [IP2013] [Release V8]
Information in this document applies to any platform.

Goal

What capabilities does Siebel CTI provide when agents access the application using Virtual Desktop Infrastructure ( VDI )

Solution

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