Query Save As ans Delete Saved Query Is Not Working In Siebel Open UI In Internet Explorer 10 (IE10) in IP14 (Doc ID 1994628.1)

Last updated on MARCH 21, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.1 [IP2014] and later
Information in this document applies to any platform.

Symptoms

ISSUE
=====
1) OK and Cancel buttons on 'Save Query as...' dialogue shows no response

2) OK and Cancel buttons on 'Delete Saved Query..'  dialogue shows no response

ENVIRONMENT
=============
8.1.1.14.1 [IP2014], IE 10

STEPS FOR ISSUE1
=============

1. Open Siebel Open UI client in Internet Explorer (IE10).
2. Navigate To Service Requests Screen.
3. Click on Query > Save Query AS.
4. Popup window opens with button 'OK' and 'Cancel' buttons
5. No action happens when you click on the 'OK' and 'Cancel' buttons

STEPS FOR ISSUE12
=============

1. Open Siebel Open UI client in Internet Explorer (IE10).
2. Navigate To Service Requests Screen.
3. Click on Query (from Application Menu), Select "Delete Saved Query"
4. Popup window opens with button 'OK' and 'Cancel' buttons
5. No action happens when you click on the 'OK' and 'Cancel' buttons

Changes

 

Cause

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