HI: Vertical Scroll Bar Missing When Collapsing Hierarchies
(Doc ID 1995781.1)
Last updated on NOVEMBER 22, 2019
Applies to:
Siebel CRM - Version 8.1.1.11.10 [IP2013] to 8.1.1.11.15 [IP2013] [Release V8]Information in this document applies to any platform.
Symptoms
Vertical scroll bar missing after collapsing hierarchy in tree applet
After collapsing a hierarchy in a tree applet the vertical scrollbar vanishes, although there are more records to display.
However, when there a more records to scroll to, we expect the scrollbar to be there
This happens with 8.1.1.11.10 HI application
STEPS
The issue can be reproduced with the following steps:
1. Click on Show More to extend the applet (Example: View "Catalog Admin Detail View - Category Detail" - Applet "Catalog Admin Catalog Plain Applet")
2. Expand the last two hierarchies of the list:
3. Click on Show Less to reduce number of displayed rows
4. Collapse hierarchies again.
=> Vertical scrollbar missing
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |