HI: Vertical Scroll Bar Missing When Collapsing Hierarchies

(Doc ID 1995781.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.10 [IP2013] to 8.1.1.11.15 [IP2013] [Release V8]
Information in this document applies to any platform.

Symptoms


Vertical scroll bar missing after collapsing hierarchy in tree applet
 
After collapsing a hierarchy in a tree applet the vertical scrollbar vanishes, although there are more records to display.
However, when there a more records to scroll to, we expect the scrollbar to be there
 
This happens with 8.1.1.11.10 HI application
 
STEPS
The issue can be reproduced with the following steps:
1. Click on Show More to extend the applet (Example: View "Catalog Admin Detail View - Category Detail" - Applet "Catalog Admin Catalog Plain Applet")
2. Expand the last two hierarchies of the list:
3. Click on Show Less to reduce number of displayed rows
4. Collapse hierarchies again.
=> Vertical scrollbar missing

Cause

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