Explorer View Not Working As Expected When Thread Bar Is Involved (Doc ID 1996755.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.2.2.4.15 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Version: 8.2.2.4.15

Issue: Query is not maintained when navigating to Account Explorer view from Thread bar view.

Steps:

1. Go to Accounts List Applet
2. Query for record Account A
3. Drilldown on the record.
4. Go to Account Explorer View

Behavior: Other Accounts are shown along with queried Account.

Impact: Usability issue.

Cause

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