XML Hierarchy Converter Could Not Open DTD (Doc ID 1997815.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.2.2.14.1 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.2.2.14.1 [IP2014] version, Siebel EAI

When attempting to run an interface including a DTD Validation, the following error occurs.

Error invoking service 'XML Hierarchy Converter', method 'XMLDocToXMLHier' at step 'Doc to Hier'.(SBL-BPR-00162)
--
Fatal Error in XML Parser at line 2, column 79: An exception occurred! Type:RuntimeException, Message:Could not open DTD file '/opt2/siebel/siebfile/XSD/definition.dtd'(SBL-EAI-00247)

Cause

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