SynchMgr Failed with SBL-SEC-00101 And SBL-DCK-00119 Errors (Doc ID 1997983.1)

Last updated on JULY 11, 2017

Applies to:

Siebel eCommunications - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 [23030] version, Remote / Replication / Anywhere

When attempting to run Database Initialization (DBinit) via Siebel Tools with LDAP authentication enabled for Siebel Remote,
the following error occurs.

ERROR
-----------------------
syncthrd_6640_3668.log

GenericLog GenericError 1 00000003552519f0:0 2015-04-08 12:50:13 (secmgr.cpp(2618) err=4587621 sys=0) An error occurred loading the Siebel authentication subsystem configuration parameters from the configuration store. Please contact your system administrator to check parameter (null).
GenericLog GenericError 1 00000003552519f0:0 2015-04-08 12:50:13 (commapi.cpp (375) err=1114291 sys=2) SBL-DCK-00179: Unable to establish synchronization session with server.

SynchMgr_0511_535822349.log

TaskConfig TaskCfgParamInit 3 0000000555233f2d:0 2015-04-08 10:17:17                     Security Adapter Name                     : LDAPSecAdpt
TaskConfig TaskCfgParamInit 3 0000000555233f2d:0 2015-04-08 10:17:17                     Authentication Method                       : SecurityAdapter
TaskConfig    TaskCfgParamInfo    4    0000000355240d4c:0    2015-04-08 10:17:17        Security Adapter Mode                       : DBSecAdpt
TaskConfig    TaskCfgParamInfo    4    0000000355240d4c:0    2015-04-08 10:17:17        Encryption Type                                  : NONE

GenericLog GenericDebug 5 0000000355240d4c:0 2015-04-08 10:17:17 ValidateAndAuthenticate: using SecurityAdapter authentication
GenericLog GenericError 1 0000000355240d4c:0 2015-04-08 10:17:17 (secmgr.cpp (2618) err=4587621 sys=0) SBL-SEC-00101: An error occurred loading the Siebel authentication subsystem configuration parameters from the configuration store. Please contact your system administrator to check parameter (null).
Siebel authentication subsystem configuration parameters from the configuration store. Please contact your system administrator to check parameter (null).
Trace TracingInfo 3 0000000355240d4c:0 2015-04-08 10:17:17 Error Opening Sync session for Node (PRATAP) -- releasing locks
GenericLog GenericError 1 0000000355240d4c:0 2015-04-08 10:17:17 (syncsrvr.cpp (647) err=1114231 sys=0) SBL-DCK-00119: DRL: Synchronization completed



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run GenNewDB on Remote Server
2. Run DBxtract on Remote Server for the user
3. Login Siebel Tools, it will prompt for a new local database, click Yes and start the DBinit


Cause

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