Alarm Functionality Is Not Working In Siebel 8.1.1.11_PS14 OUI (Doc ID 1998082.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Oil, Gas and Chemicals Sales - Version 8.1.1.11.14 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.14 [IP2013] version, Client Functionality

ACTUAL BEHAVIOR
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No pop up message is coming

EXPECTED BEHAVIOR
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Pop up message should come

STEPS
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The issue can be reproduced at will with the following steps:


1. Launch Open UI application
2. Create an activity by populating required fileds including Planned start date etc and check Alarm checkbox flag and provide value to Alarm Lead field Ex. 5.
3. Save the activity record.
4. The system has to show a popup when the planned start date is 5 minutes(Alarm Lead value) from now. This is working in HI but not in Open UI in 8.1.1.11_PS14.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the functionality

Cause

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