Compatibility Check With EligibilityCompatibility And QuotingWebService
Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 18.104.22.168.4 [IP2014] and later
Information in this document applies to any platform.
Two products PA and PB in the product catalog.
Compatibility Rules: PA excludes PB and PB excludes PA
Account "Test" have Order with product PA.
In the application, when creating new Quote with product PB, and after pressing Verify button, get Eligibility Status:N and Eligibility Comments: PB excludes PA (via rule PB excludes PA)
How can the above scenario be reproduced with Web Service? In order words, how to check compatibility behavior between a product to be added in quote against an incompatible product that already exists with an order?
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