When Copy Multiple Lines On The Quote Function Items, After Copy Completes, Applet Is Locked (Doc ID 1998882.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Hospitality - Version 8.1.1.11.14 [IP2013] and later
Information in this document applies to any platform.

Symptoms

When copy multiple Lines on the Quote Function Items, after copy completes, Applet is locked

Steps to reproduce:
Go to Quote-> Functions, then Function Items, then select multiple item records, -> click on Copy Line Item button to perform copy process.

The copy process went to successful, but after the process completes, users cannot select any filed on any records, requery did not help, unless navigate to other view and come back or do refresh.

(Users still can select record on the item list applet, but cannot select individual fields).

Cause

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