Gateway Server does not Startup due to Symbol Resolution Failure for "sccEncryptParam::Encrypt_IP2014"

(Doc ID 1999493.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.5 [IP1015] and later
Information in this document applies to any platform.

Symptoms

Unable to start the Gateway Server after upgrade to 8.1.1.14.

The following error is returned after trying to run start_ns:

Symbol resolution failed for siebctl because:
  Symbol sccEncryptParam::Encrypt_IP2014(const SSstring&,SSstring&) (number 108) is not exported from dependent
  module /siebel/gtwysrvr/lib/libsslcscc.so.
Examine .loader section symbols with the 'dump -Tv' command.

 

Cause

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