JAWS Does Not Read The Field Name When Entering A Form In Query Or Create Mode, It Just Goes Silent (Doc ID 2000133.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.2.2.4 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.8 [IP2013] version,

JAWS does not read the field name when entering a form in query mode, it just goes silent, no indication that the query is complete. Same thing happens when you hit Ctrl+ N in a Form. It puts you on the first editable field but gives you no indication of which field you are on or that the new record is ready.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enable Jaws.
2. Enter Query mode in any format applet.
3. Field name is not announced, and when query is completed JAW does not announce completion.


BUSINESS IMPACT
-----------------------
This has impact to accessibility users.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms