JAWS Does Not Read The Field Name When Entering A Form In Query Or Create Mode, It Just Goes Silent (Doc ID 2000133.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version SIA [23030] and later
Information in this document applies to any platform.


On : [IP2013] version,

JAWS does not read the field name when entering a form in query mode, it just goes silent, no indication that the query is complete. Same thing happens when you hit Ctrl+ N in a Form. It puts you on the first editable field but gives you no indication of which field you are on or that the new record is ready.

The issue can be reproduced at will with the following steps:
1. Enable Jaws.
2. Enter Query mode in any format applet.
3. Field name is not announced, and when query is completed JAW does not announce completion.

This has impact to accessibility users.


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