Collection Preference - Include Friday As Weekend Instead Of Sunday To Calculate Followup Date (Doc ID 2000430.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel Collections - Version 8.2.2.4 SIA [23030] to 8.1.1.14.5 [IP1015] [Release V8]
Information in this document applies to any platform.

Symptoms

On : 8.2.2.4 SIA [23030] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Financial Accounts > Collections > Collections Summary.

The calculation is for a weekend to be exempt.

So all weekend dates should be selectable to make the dates exempt.

EXPECTED BEHAVIOR
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Reviewing the Administration - Collection : Collection Preference screen
contains "Not Today", Not Saturday" and "Not Sunday".

These are weekend days in the UK, US and most of Europe.

However, in Saudi Arabia, the weekend is Friday and Saturday.

Therefore there should be a checkbox for each day to be able to select their
own working week. This cannot be configured.

STEPS
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The issue can be reproduced at will with the following steps:
1) Navigate to : Financial Accounts > Collections > Collections Summary.

2) Set a collection record up.

3) Try and exempt Friday and Saturday's. Friday is not possible.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select the date they wish to exempt from the preferences screens

Cause

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