Product Constraint Fails as Part of Promotion if Attribute Name Contains Dot
(Doc ID 2001838.1)
Last updated on NOVEMBER 22, 2019
Applies to:Siebel Orders - Version 18.104.22.168 [IP2013] to 22.214.171.124.5 [IP2014] [Release V8]
Information in this document applies to any platform.
On Siebel 126.96.36.199, when attempting to load eConfigurator, customer gets following error:
 Error invoking service 'SIS OM PMT Service', method 'Reconfigure Product Instance' at step 'Reconfigure Product Instance'.(SBL-BPR-00162)
 Unable to load message 0x1(SBL-GEN-00001)
 Error getting new worker.
Fatal error completing model.
An internal error was encountered:
[EvalCSSDatum ] is not (subclass of) expected type EvalSymbol
while processing this rule:
Barring Package 107 SP Product's Rule .[ODB all Outgoing Intl. Call-51]AttValExcl:
Rule String is...req(==(1,1),!=(@.[ODB all Outgoing Intl. Call-51],AttrData("Y",@.[ODB all Outgoing Intl. Call-51])))...
Reason String is...Y is excluded due to the promotion B2B_ROAMING_500_PP_PROMO......(SBL-CFG-00124)
Reproduction Steps with Sample database:
- Create a promotion with a component product, which has a class with an attribute, which has a dot in it's name
- Create a constraint on the product and exclude specific attribute values
- Create a quote.
- Add promotion
- Customize the product and you will get an error
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