Static Applet Toggle and Dynamic Applet Toggle In the Same View Is Not Working (Doc ID 2002219.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.15 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.15 [IP2013] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Toggle Applet Does not Display the Data in Open UI

EXPECTED BEHAVIOR
-----------------------
Toggle Applet should display proper data in Open UI.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a clone of applet Activity Plan Action Applet and name it as Activity Plan Action Applet-Toggle
2. Create a clone of applet Activity Plan List Applet and name it as Activity Plan List Applet-with Template(Oppty Action)
3. Add the dynamic toggle applet Activity Plan Action Applet-Toggle in applet Activity Plan Action Applet with below properties:
1. Auto Toggle Field : Type
2. Auto Toggle Value: Administration.

4. Add the static toggle Activity Plan List Applet-with Template(Oppty Action) in applet Activity Plan List Applet.

5. Compile the applets.

6. Login to Application
7. Navigate to Opportunity --> Activity Plans
8. Create a Activity Plan with template as  Oppty Action
9. Create Activity --> with type as Administration.
10. Create another Activity Plan with template as Temp1
11. Create the Activity with type as Alert.
12. In the Action Plan toggle using static toggle.
13. Move to the next record.
14. Toggle back using the static toggle.
15. The Activity Plan applet goes blank.

Cause

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