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Error ORA-24345 AND SBL-DBC- 00104 When Running a Query On Two Vehicles (Doc ID 2002432.1)

Last updated on MARCH 30, 2018

Applies to:

Siebel CRM - Version 8.1.1.11.10 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.10 [IP2013] version, Configuration - General

Error retrieving next record from the database

After performing a query on Vehicle List Applet for two different serial number, example 1XXXX2ARRRR292451 OR 1GRDSEXX07ES219575, the following error messages are given:

ObjMgrLog Error 1 0000376e550f3350:0 2015-03-23 13:28:48 (oracon.cpp (3896)) SBL-DBC-00104: Error retrieving next record from the database.
SQLParseAndExecute Execute 5 0000376e550f3350:0 2015-03-23 13:28:48 ORA-24345: A Truncation or null fetch error occurred

Searching for the serial numbers individually brings back each record accordingly.



Cause

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