OpenUI Clone of Dispatch Board Applet is not Working (Doc ID 2002594.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Field Service - Version 8.1.1.14.3 [IP2014] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
Clone of Dispatch board applet is not working in OUI.

EXPECTED BEHAVIOR
---------------
Clone of Dispatch board applet should work in OUI as well.
 
ENVIRONMENT
---------------
Siebel Services - 8.1.1.14
Microsoft Windows (32-bit)
Testing

STEPS
---------------
The issue can be reproduced with the following steps:

Log into the application
Clone FS AxGanttChart View as FS AxGanttChart View1
Clone FS Dispatch Board Gantt Applet as FS Dispatch Board Gantt Applet1 - OUI
Clone FS DB Planned GanttChart AX Applet as FS DB Planned GanttChart AX Applet1 - HI
Replace the cloned objects with the original objects,
compile the SRFs
Open the application in OUI and HI

Navigate to cloned views now

Findings:
HI
Cloned Dispatch board displayed properly.

OUI
Cloned Dispatchboard is not opening.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms