Error SBL-DAT-00398 when updating an attribute via a transaction (Doc ID 2002676.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Loyalty Engine - Version 8.1.1.14.3 [IP2014] to 8.1.1.14.5 [IP2014] [Release V8]
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.5 [IP2014] version, Loyalty

When attempting to process an attribute in the realtime engine, the following error occurs.

ERROR
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"Field 'DB Last Collection Date' does not exist in definition for business component 'LOY Engine Transaction'. Please ask your systems administrator to check your application configuration.(SBL-DAT-00398)"


STEPS
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The issue can be reproduced at will with the following steps:
- Create a Loyalty Program
- Navigate to Loyalty Program Admin > Program Level Attributes > Member Field attributes

- Try adding the following attributes:
Last Redemption Date for BC: LOY Engine Member

- Create a promotion that updates the attribute

- Process a transaction that invoke the promotion that updates the attribute

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the processing of transactions

Cause

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