Siebel Class Name Change Not Reflecting In Product Level "Fulfillment Item Code" (Doc ID 2003119.1)

Last updated on JUNE 07, 2017

Applies to:

Siebel eCommunications - Version 8.1.1.6 SIA [21233] and later
Information in this document applies to any platform.

Goal

Issue: Whenever a user changes the name of the Class from "Product Administration - Class Definition", the same name is not getting reflected automatically in the Product's FulFillment Item Code (S_PROD_INT.fulflmnt_item_code). From products level when the user repicks the class, through the field pickmap it gets updated in Fulfillment Item code. But the expectation is that it should happen automatically when the user changes the class name to update in all the references.

Impact: Because of this issue, mismatches are received between the class name and the fulfillment item code for the products with that class. As there are many products under a single class, and if that class name is changed then there is a huge impact on updating fulfillment item code for all the related products.

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms