CTI Driver Unloaded When Command Invoked Through Script (Doc ID 2003341.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CTI - Version 8.1.1.8 SIA [23012] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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The third party CTI driver is unloaded when a command is invoke through code
 

ENVIRONMENT
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Application & Version:8.1.1.8

ERROR
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SADMIN_11534386[02/05/2015 11:16:53:984]:DEBUG:Being invoking ClientDisconnect in Comm. Server Svc.
SADMIN_11534386[02/05/2015 11:16:54:015]:INFO:ResetAgentActiveInfo ok
SComm[02/05/2015 11:16:54:015]:INFO:User SADMIN, key 1420|54d3b31e|0 exited.

Cause

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