Import Promotion Does Not Working

(Doc ID 2004089.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel Loyalty Engine - Version [IP2013] and later
Information in this document applies to any platform.


 env.type: prod/dev/test

Siebel version:- [IP2013]
Platform:- Linux x86-64

Statement of Issue:
Exported promotion definition cannot be imported

ObjMgrLog Error 1 0000055955067429:0 2015-03-27 16:34:30 (adptutils.cpp (3499)) SBL-EAI-04401: Cannot find entry 'Contador -' in the bounded picklist for the field 'Other Attribute' in integration component 'LOY Promotion Rule Criteria Promotion - Program EAI'

1- Create promotion, assigned any program
2- Create rule (Loyalty Promotions Administration > Promotions > Rule)
3- Create attribute (Loyalty Promotions Administration > Promotions > Promotion Specific Attributes)
4- Create action with attribute that was created and assign attribute (Loyalty Promotions Administration > Promotions > Rule, click one rule and select actions tab)
5- Export, delete promotion and import or import promotion in the other environment



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