Open UI Application Instance Freezes/hangs On Execution Of GetProfileAttr() Statement (Doc ID 2004550.1)

Last updated on JULY 11, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.11.12 [IP2013] to 8.1.1.14.8 [IP2014] [Release V8]
Information in this document applies to any platform.

Symptoms

When system executes GetProfileAttribute() statement in browser script of the Business service, Open UI application instance freezes/hangs. BS is called from the command object.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Execute GetProfileAttr() statement in browser script of the Business service
2. Log in to the Siebel open UI application
3. Application freezes

Changes

 

Cause

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