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Returning From an OBIEE Action Link to Siebel Application with Browser Back Arrow Is Not Pointing To The Correct Dashboard Report. Extra Browser Clicks are Required. (Doc ID 2005077.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.1.1.11 [IP2013] to 8.1.1.14.5 [IP2014] [Release V8]
Information in this document applies to any platform.

Symptoms

On : 11.1.1.7.140715 version, Analytics

ACTUAL BEHAVIOR
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Returning from Action Links to the Siebel Application, is not pointing to the correct dashboard report from where it was called.

When we click on Action links in OBIEE 11g report, it is navigating to the Siebel application to the right application view for the value selected to see the corresponding data in Siebel.
Then in the  Siebel application, when we want to come back to the actual report in OBIEE, we click on Back Button from Siebel application page.  It should actually navigate to the OBIEE 11g report from where it is called, but it is navigating to the first page of the dashboard by default.

EXPECTED BEHAVIOR
-----------------------
The expected behavior is to go back to the OBIEE report that the action link to Siebel was called from.  Note that this behavior can only be expected if the following set up between OBIEE and Siebel CRM is done. 

An overview of the OBIEE Presentation Service (saw.dll) used for integrating OBIEE with Siebel Applications can be found in this documentation.


Oracle® Fusion Middleware Integrator's Guide for Oracle Business Intelligence Enterprise Edition
11g Release 1 (11.1.1)

Part Number E16364-07


11 Embedding Oracle BI EE In Oracle's Siebel CRM

Cause

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In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
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