OPENUI - Static Toggle Dropdown List Does Not Work In First Click (Doc ID 2005334.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Call Center - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.11 [IP2013] version, Configuration - General

ACTUAL BEHAVIOR
---------------
The static toggle dropdown does not work during the first click.

EXPECTED BEHAVIOR
-----------------------
The static toggle dropdown should work even for the first click.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a static toggle applet.
2. Navigate to the applet on which the static toggle applet is created.
3. Click on the dropdown.
4. The dropdown vanishes.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms