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OPENUI - Static Toggle Dropdown List Does Not Work In First Click (Doc ID 2005334.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Call Center - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.11 [IP2013] version, Configuration - General

ACTUAL BEHAVIOR
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The static toggle dropdown does not work during the first click.

EXPECTED BEHAVIOR
-----------------------
The static toggle dropdown should work even for the first click.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a static toggle applet.
2. Navigate to the applet on which the static toggle applet is created.
3. Click on the dropdown.
4. The dropdown vanishes.


Cause

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