EAI XML Read From File / ReadPropSet Causes Lost Characters in Base64 Attachment Data
(Doc ID 2005347.1)
Last updated on JUNE 24, 2019
Applies to:Siebel CRM - Version 220.127.116.11 [IP2014] and later
Information in this document applies to any platform.
Version - 18.104.22.168 [IP2014]
Customer had developed custom integration using the EAI XML Read from File / ReadPropSet to read binary attachment data (e.g. doc, pdf), subsequently creating the attachments in Siebel using the EAI Siebel Adapter / Upsert.
Although no error was reported during reading and upserting the attachment data, the attachments were not openable. Microsoft Word reported error like :-
"The file xxxxx.docx cannot be opened because there are problems with the contents."
The same integration worked ok with 22.214.171.124.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document