EAI XML Read From File / ReadPropSet Causes Lost Characters in Base64 Attachment Data
(Doc ID 2005347.1)
Last updated on NOVEMBER 22, 2019
Applies to:Siebel CRM - Version 18.104.22.168 [IP2014] and later
Information in this document applies to any platform.
Version - 22.214.171.124 [IP2014]
Customer had developed custom integration using the EAI XML Read from File / ReadPropSet to read binary attachment data (e.g. doc, pdf), subsequently creating the attachments in Siebel using the EAI Siebel Adapter / Upsert.
Although no error was reported during reading and upserting the attachment data, the attachments were not openable. Microsoft Word reported error like :-
"The file xxxxx.docx cannot be opened because there are problems with the contents."
The same integration worked ok with 126.96.36.199.
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