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Dispatch Board not Loading in Siebel OpenUI 8.1.1.11 due to Parameter "FS DB Repeat Activity Enable" (Doc ID 2005812.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Field Service - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
Dispatch board is not loading in OUI 8.1.1.11 with all the browsers.

EXPECTED BEHAVIOR
---------------
Dispatch board should open in OUI.
 
ENVIRONMENT
---------------
Siebel Field Services - 8.1.1.11 OUI
Microsoft Windows (32-bit)
Testing

STEPS
---------------
The issue can be reproduced with the following steps:
1. Log into the application
2. Navigate to Dispatch board
Dispatch board is not loading.

IMPACT
---------------
Due to this issue, users unable to view and work on Dispatch board.

Cause

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In this Document
Symptoms
Cause
Solution


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