Workflow Process Batch Manager task Does Not Stop Until Bringing Down Siebel Service (Doc ID 2006184.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Workflow - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Goal

There is a need to create a new workflow process.

Purpose of this workflow is to complement EIM (EIM_PROD_INT) load. Due to a Siebel bug, not all table were correctly populated by running EIM using EIM_PROD_INT. Siebel suggested using the following Business Service as a workaround.

Service Name=ISS Authoring Import Export Service; Method Name=Post_EIM_Upgrade; Input Arguments(Type=PropertySet, Property Name=ReadOnly, Property Value=False)

Running the Business Service from UI in Administration - Business Service > Simulator completes successfully and correctly. This Business Service took care of the problem.

Next creating a workflow process to run the business service automatically using Workflow Process Batch Manager (WFProcBatchMgr) task.

But, for some reason, that WfProcBatchMgr task kept running and it would not stop until I Siebel service was brought down. In UI it shows that workflow process was executed because the workaround worked. But, the WfProcBatchMgr task couldn't be stopped.

Solution

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