<ENTER> Key is Represented Differently in Open UI and High Interactivity (HI) (Doc ID 2006311.1)

Last updated on NOVEMBER 10, 2016

Applies to:

Siebel Tools - Version 8.1.1.11.14 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.14 [IP2013] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Carriage return entered in Open UI is passed in to the backend as "%0a" (line feed). In HI, this is passed in as "%0d%0a".

The data is stored differently into the database as a result of this.

EXPECTED BEHAVIOR
-----------------------
Carriage return entered in Open UI should be passed in as "%0d%0a" (carriage return and line feed).

Cause

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