Write Record Not Captured In Custom PM File When New Button Is Clicked Twice In Succession

(Doc ID 2006760.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


On : [IP2013] version, Siebel VB / eScript / COM

Write record event is not captured when the NewRecord button is clicked twice continuously.

The Write record event for the first record is not captured in the PM but the record gets saved in the database.

The Write record event for the first record should be captured in the PM.

The issue can be reproduced at will with the following steps:
1. Create a custom PM in which capture the write record event to perform a validation.
2. Click on new record.
3. Again clicks on the new record.


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