Tree Applet Not Getting Refreshed In Open UI
(Doc ID 2007604.1)
Last updated on JULY 21, 2020
Applies to:Siebel CRM - Version 220.127.116.11.13 [IP2013] to 18.104.22.168.16 [IP2013] [Release V8]
Information in this document applies to any platform.
List applet is pointing to next record, but the tree applet is not pointing to the next record.
1. Launch the Application, Navigate to Account --> Global Accounts Hierarchy List --> My Global Accounts
2. Select the <ACCOUNT_NAME> account in the list applet.Expand the tree and select the Accounts node under the account.
3. Click in the parent list applet on another account.
4.The information in the tree applet remain the one of <ACCOUNT_NAME>.
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