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Open UI - Menu Items Are Hidden By Screen Menu Items (Doc ID 2007607.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 [23030] version, Configuration - General

ACTUAL BEHAVIOR
---------------
When trying to open the menu in the bottom applet,it opens the menu on top of the screen.

EXPECTED BEHAVIOR
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When trying to open the menu in the bottom applet,it should open in the bottom applet.

STEPS
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The issue can be reproduced at will with the following steps:
1. Update the following code in .siebui-appletmenu section of theme-base.css file:

.siebui-appletmenu{left: auto !important; top: 2px; max-height: 250px; overflow: auto;}

After adding the above code, users should be able to see a scroll bar in the applet menu which allows them to scroll through the full list regardless of the size of screen used to view the application.

2. Restart your webserver and clear browser cache.
3. Log in to the application.
4. Click on the accounts screen>navigate to menu in the top applet and check the same menu in the bottom applet.


Cause

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In this Document
Symptoms
Cause
Solution
References


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