Feasibility- Not Assigning Task (from Siebel) to an Agent if Out of Office in Outlook
Last updated on MARCH 02, 2017
Applies to:Siebel CRM Desktop - Version 22.214.171.124.3 [IP2014] and later
Information in this document applies to any platform.
On : 126.96.36.199.3 [IP2014] version, CRM Desktop for Outlook
Feasibility not to assign the Task (from Siebel) to an Agent if he is out of office in Outlook
Wanted your suggestion regarding the feasibility of Outlook Integration for Assigning Task, when an agent is out of office, Siebel should not assign the Task (Activity) to the user.
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