File Synchronization Not Happening Between sweapp and siebsrvr, Causing OpenUI Application Blank Page

(Doc ID 2009448.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Siebel Sales - Version [IP2014] and later
Siebel Call Center - Version [IP2014] to [IP2014] [Release V8]
Information in this document applies to any platform.


On : [IP2014] version, System Admin

Open UI application not working fine after upgrade from Siebel to IRM, upgrep and upgphys completed successfully.

HI Client works fine.
This behavior can be reproduced in IE 10, Firefox and Chrome browsers.

OpenUI application displaying blank page after entering login credentials.

Home Page should be displayed after successful login.

The issue can be reproduced at will with the following steps:
1. Enter the Siebel application URL
2. Enter the credentials in Login page
3. Blank page is displayed


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