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Querying The List Applet Through Query Assistance, The Results Remains In Edit Mode (Doc ID 2010469.1)

Last updated on OCTOBER 29, 2019

Applies to:

Siebel CRM - Version 8.1.1.14.3 [IP2014] and later
Information in this document applies to any platform.

Symptoms


After Querying the List Applet through Query Assistance , the applet remains in Edit Mode and does not return to List Mode
 

STEPS
---------------
The issue can be reproduced with the following steps:


1: Navigate to SR -> Sr List View

2: Query one SR and navigate to Metrics tab.

3:Click on Query -> Query Assistant and enter and go, related records will be displayed if present


5:Applet layout is not getting changed to list applet after query is completed with Query Assistant.


Cause

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In this Document
Symptoms
Cause
Solution


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