IP2014 "Access Denied: Cannot Access System Files Or Shell" Use CreateObject("Excel.Application) from BS Simulator (Doc ID 2011601.1)

Last updated on NOVEMBER 26, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.1 [IP2014] and later
Information in this document applies to any platform.
""Checked For Relevance on 27/11/2016""

Symptoms

Statement of Issue:
-----------------------
Cannot use COMCreateObject ("Excel.Application) when upgrade to IP2014 in Business Service simulator

This issue occurs both OpenUI and HI mode for all users.


Environment:
----------------
8.1.1.14.1 [IP2014]

Steps:
--------
MS Office version is MS Office 2013, here is the part of script:

var ExcelApp = COMCreateObject("Excel.Application");
ExcelApp.Workbooks.Open("\\\\Server1\\D:\\Book1.xlsx");
ExcelApp.Visible = false;


Error:
------
Unhandled Exception: Access Denied: Cannot access system files or shell

Service.F_loadUser line: 364
Service.Service_PreInvokeMethod line: 686

 

Cause

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