LookupValue Returns Blank Value (Doc ID 2011912.1)

Last updated on JULY 11, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.10 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Siebel Tools Online Help documentation states that if the function LookupValue does not find the value provided, it returns the value provided.

However, the following server script line is returning blank value instead 'Actividad_Ficha' if the value 'Activity_Test' does not exist in the LOV TODO_TYPE:
 var sLookup = TheApplication().InvokeMethod("LookupValue", "TODO_TYPE", "Activity_Test"); //Activity_Test does not exist in LOV

When this function is used in calculated expression the LIC - Activity_Test is returned if it does not exist in LOV TODO_TYPE.

Changes

 

Cause

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