Attachment Not Saved Unless Attachment Applet Is Given Focus
(Doc ID 2012886.1)
Last updated on NOVEMBER 22, 2019
Applies to:Siebel CRM - Version 188.8.131.52.4 [IP2014] and later
Information in this document applies to any platform.
On : 184.108.40.206.4 [IP2014] version, an attachment added is not saved unless the focus is on the Attachment List Applet.
1) Go to the Contact Attachment View
2) Ensure the "Contact Form Applet" has focus
3) Click on the "New File" button on the Attachment List Applet
4) Select attachment. It is visible in the list applet
5) Navigate away without further touching the Attachment List Applet
6) Go back, you will see the attachment did not get committed.
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