In Open UI the Spinning Wheel Does Not Continuously Display while Application is Loading (Doc ID 2014030.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Life Sciences CRM - Version 8.2.2.14.3 [IP2014] and later
Information in this document applies to any platform.

Symptoms

In IP2014 when a user logs into the Application a spinning wheel can be seen in the browser tab. The spinning wheel then stops and there is a gap of a number of seconds before the new spinning wheel is seen in the application screen.

 

Reproduction Steps:

1) Clear the browser cache or log onto the application for the first time.
2) Log into the emedical application with dedicated client or thin client.
3) Note there is a spinning wheel in the browser tab . This disappears and then there is no indication that the application is loading. Then the spinning wheel for the application loading appears.

This is giving the impression of a hang of some sort.

 

 

Cause

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