Last updated on MARCH 02, 2017
Applies to:Siebel Life Sciences CRM - Version 18.104.22.168.3 [IP2014] and later
Information in this document applies to any platform.
In IP2014 when a user logs into the Application a spinning wheel can be seen in the browser tab. The spinning wheel then stops and there is a gap of a number of seconds before the new spinning wheel is seen in the application screen.
1) Clear the browser cache or log onto the application for the first time.
2) Log into the emedical application with dedicated client or thin client.
3) Note there is a spinning wheel in the browser tab . This disappears and then there is no indication that the application is loading. Then the spinning wheel for the application loading appears.
This is giving the impression of a hang of some sort.
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