Form Applet Is Not Rendering Correctly In OpenUI (Doc ID 2014248.1)

Last updated on JULY 11, 2017

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Form Applet is not rendering correctly in OpenUI after upgrade from 7.8.2.14 SIA to 8.1.1.14 SIA.The applet is using vanilla applet web template "Applet Form 4 Column (Edit/New) - Expanded" which uses the web template file "CCAppletForm4Col_E_N_Expanded.swt" internally.

The form sections are not coming as headers (not underlined) and distorted. Wherever user is using the above web template, the UI rendering is not correct. Tried to remap all the controls but still same issue.

Steps to reproduce the issue in Vanilla OUI:

-Tools>Object Explorer> Contact List View> Applet Webtemplate Item
-Replace Contact Form Applet with Contact Admin Form Applet which uses "Applet Form 4 Column (Edit/New) - Expanded"
-Compile the changes to srf
-Login into OPEN UI
-Contacts Screen>Contact List View.
-Can see the distortion in form applet.

Changes

upgrade from 7.8.2.14 SIA to 8.1.1.14 SIA.

Cause

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