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SBL-DAT-00323 - Error Generated on a Call to a Browser Script Method on Business Service, when Called from Siebel Browser Script. (Doc ID 2014657.1)

Last updated on JUNE 11, 2024

Applies to:

Siebel CRM - Version 15.0 [IP2015] to 18.9 [Release V15 to V17]
Information in this document applies to any platform.

Symptoms

When using Siebel Browser Script to call a Browser Script method implemented on a Business Service, the following error is received:

The method <method name> is not supported on Business Service <Name of Service>.(SBL-DAT-00323)


REPLICATION STEPS

The issue can be reproduced with the following steps using Sample DB:

1) For the Application (Loyalty in this case), add User Property "ClientBusinessService11" with value of the Business Service (e.g., "Bscript Test Service"). Make sure the ClientBusinessService[nn] is the next sequentially available value.

2) Create new business service (Bscript Test Service) and add the following Browser Script to PreInvokeMethod:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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