SBL-DAT-00323 Error Generated On A Call To A Browser Script Method On Business Service, When Called From Siebel Browser Script.

(Doc ID 2014657.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel CRM - Version 15.0 [IP2015] to 15.1 [IP2015] [Release V15]
Information in this document applies to any platform.


On : 15.0 When using Siebel Browser Script to call a Browser Script method implemented on a Business Service, the following error is received:

The method <method name> is not supported on Business Service <Name of Service>.(SBL-DAT-00323)


The issue can be reproduced with the following steps using Sample DB:

1) For the Application (Loyalty in this case), add User Property "ClientBusinessService11" with value of the Business Service (e.g., "Bscript Test Service"). Make sure the ClientBusinessService[nn] is the next sequentially available value.

2) Create new business service (Bscript Test Service) and add the following Browser Script to PreInvokeMethod:



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms