Saving The Email Template in Text Format Removes All Formatting
(Doc ID 2015063.1)
Last updated on FEBRUARY 24, 2021
Applies to:Siebel Campaigns - Version 184.108.40.206.5 [IP2014] and later
Information in this document applies to any platform.
When a html template is saved as text, the formatting is removed
The issue can be reproduced at will with the following steps:
1. Create a html file
2. Add this as a treatment template
3. View in email offer > editor
4. Save as a text template
5. All text formatting is lost
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