Loyalty Base Promotion Are Not Being Applied When Override Price Flag = Y (Doc ID 2015315.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Loyalty Engine - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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Loyalty Base Promotion are not being applied if the Override Price Flag is set to Y at the transaction. The Transaction is being processed without any errors.
 

Cause

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