Synergy Theme Does Not Display Description Text Below Icons When Using Internet Explorer (Doc ID 2015528.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

When launching the new Synergy theme in Siebel v15.0, the expected text description below icons does not display in the Internet Explorer 11 browser.

STEPS
1. Launch Siebel application with the Synergy theme using IE 11.
2. Review the icons.

Result: Text description does not display below the icons when using Internet Explorer 11.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms