My Oracle Support Banner

Synergy Theme Does Not Display Description Text Below Icons When Using Internet Explorer (Doc ID 2015528.1)

Last updated on AUGUST 22, 2018

Applies to:

Siebel CRM - Version 15.0 [IP2015] to 15.0 [IP2015] [Release V15]
Information in this document applies to any platform.

Symptoms

When launching the new Synergy theme in Siebel v15.0, the expected text description below icons does not display in the Internet Explorer 11 browser.

STEPS
1. Launch Siebel application with the Synergy theme using IE 11.
2. Review the icons.

Result: Text description does not display below the icons when using Internet Explorer 11.


1. Launch same application using Chrome.
2. Review the icons.

Result: Text description displays below the icons when using Chrome browser.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.