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In Open UI We Could not Use Right click Mouse To Open Menu, Only If Click The Menu Button. (Doc ID 2015716.1)

Last updated on FEBRUARY 08, 2019

Applies to:

Siebel Field Service - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

In Open UI, one could not use right click mouse to open Menu, only if click the Menu button.

In HI one can use right click mouse or Menu button to open menu.

EXPECTED BEHAVIOR

In Open UI IP2014, use right click mouse to open menu.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to application in Open UI, navigate to Administration - Group > Internal Divisions.
2. Right Click mouse, see options different than clicking on Menu icon.

In HI, Right Click mouse opens Menu because it gets the same options as clicking on Menu icon.
This is true for both form and list applets.


Cause

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In this Document
Symptoms
Cause
Solution
References


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