When Point Expiry is set to Activity Account all created accruals are expired (Doc ID 2016045.1)

Last updated on DECEMBER 15, 2016

Applies to:

Siebel Loyalty Accrual Engine - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.
******** Checked for Relevance 15-Dec-2016 *********

Symptoms

When a transaction is processed, the created accruals are being set to expired immediately. The point type has "Activity Account" as its expiry basis.

Cause

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